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IT Support |
| The hardest part of IT
support is to get an accurate answer quickly. Often computer problems are based on relatively simple issues that can be solved swiftly but getting to talk to a technician can sometimes take a lot longer than fixing the problem. At Assured we will endeavour to get you and answer every time you call as quickly as possible. In most cases we will be able to immediately give you an idea of how serious the issue is and organise an appropriate response. Our aim is to have the problem solved or a workaround in place that allows you to get back on with business as soon as possible. Compare Assured Technology with you current service provider. If they don't offer this level of service then ask yourself, why are you with them? |
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Key Benefits | Assured Technology |
| Do they have a FREE Help Desk? | |
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| Are they immediately contactable? | |
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| Do they respond quickly to your queries? | |
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| Are they friendly, helpful and understanding? | |
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| Do they help with ALL of your IT problems? | |
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| Are they Microsoft Accredited and Security Certified? | |
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| Do they have 40+ years experience in the IT industry? | |
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| Do they understand the unique requirements of Medical Practices? | |
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| Are they aware of the critical importance and sensitivity of your data? | |
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| Can they provide references from many satisfied Practice Managers & Doctors? | |
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| Do they provide a documented report of work done every time they visit? | |
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| Have they enhanced the performance of your existing equipment? | |
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| Do they provide network diagrams and annual audits free of charge? | |
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| Will they give you recommendations on cost-effectiveness? | |
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| Have they established a customised Disaster Recovery Plan for you? | |
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| Do they test your Back-up systems to ensure reliability in an emergency? | |
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| Have they offered or performed any preventative maintenance? | |